Exoticell Shipping Policy
All of our items are trackable. Once a package has been sent, tracking information will be sent to the email address collected during your ordering process.
Exoticell.com is not responsible for delayed shipments caused by the United States Postal Service.
Please allow us atleast 3 business days handling time for packages to be sent.
If your tracking number states that your package was delivered but you state that you have not received your package, exoticell.com is not responsible. There is nothing we can do once USPS states that the package has been delivered.
By purchasing our products you are agreeing to all of our terms and conditions.